Sports / Mobile
Before you open a session or move funds through Maya, InstaPay, or Bank Transfer, these terms set out exactly what we expect from you and what you can expect from us. Read through once — the key obligations are short, and the contact paths are clear.
These terms form the agreement between you and l336com whenever you access the platform, create or use an account, or initiate any transaction. They apply regardless of the device you use or which part of the site you visit. Access to l336com and participation in any activity offered here depends on local law and is available only where permitted in your region. We do not override or supplement any applicable local legal requirement — where local law sets a stricter rule, that rule applies. Transactions processed through Maya, InstaPay, or Bank Transfer are each subject to the conditions of the respective payment rail as well as these platform terms. Your account wallet reflects the movement of funds in and out; any discrepancy you notice should be raised with our support team using the contact paths listed below. We retain the right to suspend or close any account that violates these terms, and we will notify you through the registered contact on your account when we do so. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.
Not every part of your experience falls under the same policy clause. This breakdown shows which areas these terms govern and which sit outside their direct scope.
Creating an account, logging in, maintaining your credentials, and any session activity you carry out while authenticated — all of this falls within the scope of these terms. You are responsible for keeping your login details secure.
Deposits, withdrawals, and fund movements processed through Maya, InstaPay, or Bank Transfer are covered. The transaction record visible in your account dashboard is the reference point for any dispute you raise with our support team.
Game content made available from studios present in the lobby — including titles from Joker, PG Soft, Microgaming, and Spadegaming — is governed by these terms in combination with individual game rules shown at the point of play.
Payment providers, network operators, and any external links you follow from the platform operate under their own terms. We do not control or accept liability for policies applied by those third parties, and their conditions sit outside the scope of this document.
These terms are not just obligations — they also define what you can ask of us. Your account dashboard, accessible after login, shows your transaction history, session activity, and current account status. If any detail on your account is incorrect — a registered email address, a linked payment method, or a name mismatch on your wallet — you can submit a correction request through the support channel listed in the contact section below. We aim to acknowledge correction requests within a reasonable window and will keep you updated through your registered contact. If you have a question about how a specific clause applies to your account, you can raise it directly with our support team before it becomes a dispute. For any formal query about your data or account record, use the email contact path; for account-access issues, the live support route is faster. Requests made through unverified contact details may be delayed while we confirm identity.
Log in and open the transaction history tab to see every deposit, withdrawal, and session movement linked to your account. This is the first step before raising any payment question with our team.
If your registered name, email, or linked payment method needs updating, submit the request through support with the relevant account detail and the correction you need made. We verify before applying any change.
Contact us before a concern becomes a formal dispute. Our support team can clarify how a term applies to your specific account situation and direct you to the right resolution path.
You may request that your account be closed at any time by contacting support. We will confirm the request, settle any pending balance to your nominated payment method, and acknowledge closure in writing to your registered contact.
If you need to raise a question about these terms, correct information, or follow up on a transaction record, use one of the contact paths below. For urgent account-access issues, live chat is the faster route.
Open the chat widget from any page on the platform. Provide your account email and a brief description of your query. Our team will confirm your identity before making any account-level change.
For formal questions about your account record, data, or a specific policy clause, send a message to our support email. Include your registered account email and the relevant transaction reference if applicable.
Your account dashboard shows the current state of your wallet, session history, and any active notifications from our team. Log in first to check whether your question can be resolved directly from your account view.
We handle your information in line with these terms and any applicable data protection requirements in your region. Here is how we approach the main policy areas you should be aware of.
We collect only the information needed to verify your identity, process transactions through Maya, InstaPay, or Bank Transfer, and maintain your session history. We do not sell or share your data with third parties outside what is required to operate the platform.
We use cookies to keep your session active, remember your account preferences, and understand how the platform is being used. You can adjust cookie settings through your browser at any time, though some account functions may be affected.
You are responsible for keeping your credentials confidential. If you suspect unauthorised access to your account, contact us immediately through live chat so we can place a temporary hold on activity while we investigate.
When we update these terms, the revised version is published on this page with a note in your account dashboard after login. Continuing to use the platform after the update date means you accept the revised terms.
These are the questions we hear most often about account conditions, policy scope, and how to act on your rights under these terms.
Yes. Any transaction you initiate through Maya, InstaPay, or Bank Transfer is subject to these terms as well as the conditions of the payment provider you choose. Your account dashboard holds the transaction record for every movement, which is the reference we use when you raise a question.
Open your transaction history tab first and note the reference number. Then contact our support team through live chat or email with that reference. We will review the record on our side and respond with our findings. Do not delay — raise it as soon as you notice the discrepancy.
Yes. Send a request to our support email from your registered account address. We will confirm your identity and provide the account record in a readable format. The scope of data we hold is described in the data handling section of this page.
We publish the updated version here and display a notification in your account dashboard after your next login. If you continue using the platform after the update date, that counts as acceptance. We recommend checking this page whenever you notice the dashboard notification.
Access depends on local law and is available only in eligible regions where permitted. We do not guarantee availability in every area, and it is your responsibility to confirm that using the platform is lawful where you are located before creating or continuing to use an account.
Contact support through live chat or email and request account closure. We will verify your identity, confirm any pending wallet balance, and process the closure with written confirmation sent to your registered contact. Pending funds are settled to your nominated payment method before the account is closed.